Let's Rethink the Way We View & Manage Change
John C. Maxwell once said, “Change is inevitable... growth is optional.” With COVID-19, everyone, especially business owners...
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Three Critical Considerations Before You Call that Employee to Your Office
With our day-to-day work environments so demanding and when things don't go as they should, our first reaction is to look for who to hold...
Four Ways to Show Appreciation to Your Employees (and they don't cost a dime)
In a world of media that likes to feature cool workplaces with people playing ping-pong, sliding down slides, dining at in-house . . .
Five Things That Your Customers Really Don't Want to Hear
Oh, the stories that I could tell, that we all could tell, about unique and unusual customer experiences. I have often thought about . . .
Never Underestimate the Amazing Power of Your Pen
If you look in the desk of just about anyone these days, it is always interesting what you will find; various ink pens (from every . . .
Four Ways to Celebrate Your Business With Your Customers & Team Any Time of Year
Every business has an amazing story to tell, however it rarely gets shared with the constant coming and going of new customers and . . .
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